Privacy Policy

1. Information We Collect

When you purchase candles, sign up for workshops, or browse Chérie Candles, we collect personal information you provide to us, such as your name, email address, shipping and billing addresses, phone number, and payment information (processed securely through Razorpay).

2. How We Use Your Information

We use your collected personal information to process and fulfill your orders, arrange for shipping via Courier APIs (Nimbus/Shiprocket), generate invoices through Zoho Books, and send transaction-related emails. We also use it to communicate updates regarding pre-sale workshop registrations.

3. Third-Party Integrations

To provide a seamless shopping experience, we share necessary order details with trusted third parties:

• Razorpay: To process secure payment transactions. We do not store your credit card or raw banking data.
• Zoho Books: To generate legally compliant GST tax invoices.
• Nimbus & Shiprocket: To retrieve real-time shipping costs and coordinate delivery logistics.

4. Data Security

We implement a variety of industry-standard security measures, including SSL encryption and secure database structures, to maintain the safety of your personal information.

5. Contact Information

If you have any questions regarding this Privacy Policy, you can reach out to us at:
Email: care@cheriecandles.com